Privacy Policy

This Privacy Policy outlines how Drytec Solutions Inc. collects, uses, and protects your information when you use our services or visit our website. We are committed to ensuring your privacy is protected and that all data is handled with the same integrity and accountability that defines our restoration work.

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To provide effective property restoration and water mitigation services, we collect various types of information including contact details such as your name, phone number, email, and physical address. We also gather specific project details regarding property damage, insurance claim information, and photographic documentation of affected areas, alongside technical data like IP addresses and cookies used for website analytics and performance monitoring.

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The data we collect is used primarily to respond to emergency service requests and provide a rapid response to minimize property loss. This information allows us to manage insurance claims effectively, communicate project updates, and coordinate with professional partners, such as plumbers or subcontractors, who are necessary to complete your restoration. Additionally, we utilize this data to refine our website and digital marketing efforts to better serve the community.

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We maintain a strict policy of not selling or renting your personal information to third parties. Data is only shared with insurance providers to facilitate the processing of water damage claims, with essential subcontractors or tradespeople required to fulfill the restoration contract, or when required by law to protect the safety and rights of our company and clients.

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To ensure the safety of your information, we implement industry-standard security measures, including the use of secure cloud-based systems for digital documentation and project photos. Furthermore, you have the right to access the personal information we hold, request corrections to inaccurate data, or request the deletion of your information, subject to legal and contractual record-keeping requirements such as insurance audit trails.

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If you have any questions regarding this Privacy Policy or how your data is handled, please contact Drytec Solutions Inc. directly via our official phone number, email, or our business location in Nova Scotia.